Complete Regulatory is a division of McCann Health Medical Communications Limited, a McCann Health Company, and is part of the InterPublic Group of Companies (IPG). We understand concerns about privacy and work hard to comply with relevant data protection laws. We (McCann Health) take the privacy of our website users and the security of their personal information very seriously.

We are committed to ensuring your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will be used only in accordance with this privacy policy.

The purpose of this privacy policy is to set out the principles governing our use of the personal data you give to us, or we obtain about you, via this website. By using this website, or (where applicable) by registering as a user of the online services we provide, you agree to this use.

Please read this privacy policy carefully.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from 1st August 2015.


When you interact with us, we may sometimes receive personal data about you: for example, when you use our main website or the websites of our agencies, you may be required to register in order to access certain services or to obtain email updates.

As a result, we will need to collect personal data about you, such as your name, email address and country of residence and other information you voluntarily submit.

We will also collect ‘aggregate information’ through the use of ‘cookies’ (see below) to monitor the use of this website. Typically, we collect information about the number of visitors to this website and to each web page and the originating domain names of visitors’ Internet Service Providers.


We require this information to understand your needs in order to provide you with a better service, and in particular for the following reasons:

  • For internal record keeping
  • To improve our products and services
  • To periodically send you emails relating to agency news or information related to medical communications which we think you may find interesting, using the email address you have provided

We use aggregate information to understand the use of this website and may share it with other third parties who are assisting us in the development of this website.

We may monitor customer traffic patterns and website usage to help us improve the design and layout of this website, and personalize your experience by tailoring the content you see, thus optimizing your experience.

We may also perform statistical analysis on our members’ accounts to determine, among other things, how many of them are active, how frequently they are used and how many of our websites members are registered with. We may also obtain information about your opinions if, for example, you send us feedback or ask us questions.

If you provide us with information about another person, eg a colleague of yours, you confirm that they have appointed you to act for them, that they consent to our processing their personal data, including sensitive personal data, and that you have informed them of our identity and the purposes (as set out in this privacy policy) for which we will process their personal data.

We may disclose personal data in order to comply with a legal or regulatory obligation.

You consent to our transferring your information to countries or jurisdictions which do not provide the same legal level of data protection as your home country. If we do make such a transfer, we will ensure your information is appropriately protected.


We are committed to ensuring your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


When using this website, you will receive cookies. These are both session cookies and third-party cookies.

In this section you will find information on what cookies we may set when you visit this website and how to accept or reject those cookies.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree to our using cookies, the file is added and the cookie helps us to analyze web traffic or lets us know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies to identify which web pages are being used. This helps us to analyze data about web traffic and improve this website in order to tailor it to customer needs. We use this information for statistical analysis purposes only and then remove the data from the system.

Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of this website.

To get a better understanding of cookies, you may wish to visit the following links:

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari and iOS.

Alternatively, you may wish to visit, which contains comprehensive information on how to accept or decline cookies on a wide variety of browsers.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. If you want to prevent cookies from being stored on your computer in the future, please refer to your browser manufacturer’s instructions by clicking ‘Help’ in your browser menu.

Please be aware that restricting cookies from this website may create a poorer or inferior web experience.


There are a number of types of cookies: session cookies, persistent cookies, first-party cookies and third-party cookies.

Session cookies: These cookies link your actions on this website to our data system and are used for a number of reasons, such as remembering which pages you visited while browsing this website. The session cookies expire as soon as the browser is closed, so no information is stored permanently.

Persistent cookies: These cookies remember your preferences or actions across this website and help us to provide you with information that is relevant to you in the future. The information collected can be used to track actions across multiple browser sessions.

First-party cookies: These cookies are set and handled directly by us. They cannot be accessed or read by any other website.

Third-party cookies: These are cookies for which we have given a separate website permission to use on this website. They allow the separate website to record certain actions you take on this website. We further differentiate cookies by whether they are essential, required or optional.

Essential: Essential cookies are required for this website to function. These cannot be disabled, as they would seriously compromise the performance of this website: for example, a persistent cookie that keeps a note of whether you are logged in is essential.

Required: Required cookies are different from essential cookies because this website would still function if they were removed. We class our analytics cookies as required because they allow us to use anonymous traffic data to improve how this website functions.

Optional cookies: These cookies are used to enable functions that are not essential and not required: for example, cookies used to track ‘likes’ and tweets are considered optional.



WordPress session cookies

These are session cookies set for a user who is logged in.
These are session cookies set for a user who is logged in
These are session cookies set for a user who is logged in.
These are session cookies set for a user who is logged in.
WordPress also sets a few wp-settings-[UID] cookies. The number on the end is the individual user ID from the user’s database table. These cookies are used to customise the view of the admin interface, and possibly also the main website interface. These cookies are set to expire 1 year after your last visit.
WordPress also sets a few wp-settings-[UID] cookies. The number on the end is the individual user ID from the user’s database table. These cookies are used to customize the view of the admin interface, and possibly also the main website interface. These cookies are set to expire 1 year after your last visit.
This is a session cookie. It is used to identify a unique session on this website.
This is a session cookie. It is used to ensure you are recognized when you move from page to page within this website. Any information you enter is remembered.


_utma, _utmb, _utmc, _utmz
These gather statistics on the number of visitors coming to this website. These cookies are anonymous and do not contain unique user details.
This cookie expires 2 years after your last visit to this site.
This cookie expires 30 minutes after your visit, or after 30 minutes of inactivity.
This cookie expires when you close your browser.
This cookie expires 6 months after it was last set.


Google sets a number of cookies on any page that includes a Google Map. Of these cookies, PREF stores user options such as the preferred zoom level.

The cookies include a mixture of pieces of information to measure the number and behavior of Google Maps users.

We have no control over the cookies set by Google.

For further information, please refer to Cookies & Google Analytics.

You can also view the Google Analytics Privacy Policy here.

Google cookies are set to expire after 183 days.


_twitter_sess, guest_id, k, dnt, js, original_referer

On some pages, we display a Twitter feed. This sets various cookies, depending on whether or not you are logged into Twitter: duration ranges from sessional to 2 years, and are set in accordance with the Twitter Privacy Policy


Under the Data Protection Act 1998 you may request details of personal information we hold about you. You may have to pay a small administration fee. If you would like a copy of the information we hold on you, please write to:

Data Protection Officer
McCann Health
622 Third Ave
New York
NY 10017

If you believe that any information we hold on you is incorrect or incomplete, please write to us as soon as possible at the address above. We will promptly correct any information found to be incorrect.

Please clearly state on all communications your name, your username and the name of this website.


You should note that if our business (or any part of it) is sold or transferred at any time, the information we hold may form part of the assets transferred, although it will still be used only in accordance with this privacy policy.

For quality-control and training purposes, we may monitor or record your communications with us.


If your personal details change, if you change your mind about accessing our services or if you have any feedback and questions on this privacy policy, please write to:

Data Protection Officer
McCann Health
622 Third Ave
New York
NY 10017